Before you book

🚨Please note: The Pink Spa Room is located on the second floor of a private building without elevator access. If you require accessibility accommodations, please contact us prior to booking so we can best assist you.

🚨CANCEL & RESCHEDULE

• 24-hour notice required to cancel or reschedule.

• Cancellations under 24 hours: 50% fee.

• No-shows: 50% of service total.

⏰LATE ARRIVAL

• 15-minute grace period.

• After 10 minutes, service may be shortened or adjusted.

• After 15 minutes, appointment may be marked as a no-show.

• A $20 late fee may apply if this becomes a reoccurring issue.

🛑NO KIDS / NO EXTRA GUESTS

To keep the spa peaceful:

• No children under 16

• No additional guests allowed

‼️HEALTH & SAFETY

• Please reschedule if you are sick or showing symptoms.

• We cannot service guests with infections, lice, fungus, or open wounds.

• We follow strict NJ State Board sanitation guidelines.

✅REFUND & REDO POLICY

• No refunds on services, products, deposits, or memberships.

• If there is an issue, contact us within 48 hours for a complimentary fix (when applicable).

• Redos must match the original service received.

🩷THE PINK STANDARD

By booking, you agree to:

• Arrive prepared

• Respect our team and space

• Follow all spa policies

• Maintain updated contact info for reminders & confirmations